Privacy Policy

This Privacy Policy explains how [LEGAL_BUSINESS_NAME] (“KEMO IPTV,” “we,” “us”) collects, uses and protects your information when you visit our website or use our Service.

1. Information We Collect

• Information you give us: your name, email address, phone or WhatsApp number, device type and any message you send through our forms, email or WhatsApp.
• Order information: the plan you choose and payment confirmation details. We do not store full card numbers on this website.
• Technical information: basic data such as your browser type, pages visited and IP address, collected through server logs and cookies.

2. How We Use Your Information

• To create and activate your account and send your login details.
• To respond to questions and provide customer support.
• To send service notices, such as plan expiration reminders.
• To protect the website against spam and abuse.

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run our business (for example, hosting, email and payment providers), and only as needed, or when required by law.

4. Cookies

Our website uses essential cookies to work properly and may use basic analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings.

5. Data Retention

We keep your information only as long as needed to provide the Service, meet legal obligations and resolve disputes.

6. Your Rights

Depending on where you live (for example, California under the CCPA/CPRA), you may have the right to access, correct or delete your personal information, and to opt out of certain uses. To make a request, email [SUPPORT_EMAIL]. We will not discriminate against you for exercising your rights.

7. Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect their personal information.

8. Security

We use reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the latest version.

10. Contact Us

[LEGAL_BUSINESS_NAME]
[BUSINESS_ADDRESS]
Email: [SUPPORT_EMAIL]